Terms of Service.

Event Glance provides event planning and management services in Dubai and other agreed locations within the United Arab Emirates.

References to "Event Glance", "we", "us" and "our" in these terms refer to the event service provider identified in the relevant quotation or agreement. References to "you" or "client" mean the person or organisation requesting or purchasing our services.

Event Glance offers customised event planning, creative styling, coordination and event-day management services.

Our services may include:

• Wedding planning and coordination.
• Birthday events and celebrations.
• Private and family celebrations.
• Christmas and seasonal events.
• Other event-related services agreed in writing.

The exact services, deliverables, materials, arrangements and responsibilities for each event are defined in the agreed quotation or service agreement.

You may contact Event Glance through our website enquiry forms, WhatsApp, email or other official communication channels.

Submitting an enquiry does not automatically create a confirmed booking or guarantee that we can deliver an event on the requested date.

Our team may contact you to confirm event requirements, preferred dates, venue details, event location and the nature of the services requested.

Where necessary, a consultation or site inspection may be arranged by mutual agreement. Submission of an enquiry does not automatically confirm a site inspection appointment.

Quotations are prepared according to the client's event requirements, proposed scope of work, supplier availability and other relevant arrangements.

Any preliminary estimate or indicative price is provided for discussion purposes and may change following a review of the full requirements.

The official quotation will specify the agreed scope, pricing, applicable charges and any important conditions. Where relevant, installation, delivery, dismantling or third-party charges will be identified in the proposal.

Quotations are subject to their stated validity periods and any applicable conditions. Changes to the requirements may require a revised quotation.

An event booking is confirmed only after the relevant quotation or agreement has been accepted, any agreed booking requirements have been satisfied and Event Glance has provided written booking confirmation.

Any deposit, payment schedule, remaining balance, due dates and accepted payment method will be communicated in the applicable quotation, invoice or agreement.

Prices and any applicable taxes or additional charges will be stated in the relevant commercial documents.

Clients should make payments only through the payment instructions officially provided by Event Glance.

We understand that event plans may change. Clients should notify our team as soon as possible if they wish to modify, postpone or cancel an event.

Any financial implications will depend on the accepted quotation or agreement, work already completed, commitments made to suppliers, and applicable legal rights.

Changes to the event date, venue, scope or requirements are subject to feasibility, supplier availability and written agreement between the parties.

Where a refund or adjustment is due, it will be assessed according to the agreed contractual terms and applicable UAE law.

To help us plan and deliver services effectively, clients are expected to provide accurate and timely information.

• Provide correct event dates, venue details and contact information.
• Clearly communicate event requirements and relevant limitations.
• Provide necessary approvals and decisions within agreed timelines.
• Arrange access to the venue where required.
• Obtain permissions for which the client is responsible under the agreed scope.
• Comply with agreed payment and contractual obligations.

Event Glance may coordinate with external vendors, service providers and venue teams to fulfil agreed event requirements.

Vendor responsibilities, supply arrangements and applicable third-party charges will depend on the agreed scope of services and relevant contracts.

Event execution may also be subject to venue rules, access restrictions, safety requirements and permissions issued by the relevant authorities or venue management.

We aim to deliver services professionally and in accordance with the agreed event scope.

Event schedules and practical arrangements may be affected by venue access, supplier operations, weather, safety conditions or circumstances beyond reasonable control.

If a material issue arises, we will communicate with the client and work towards an appropriate resolution, taking account of the agreement and applicable law.

Photographs, videos and other content associated with an event may be subject to client, venue, photographer or other third-party permissions and intellectual property rights.

Event Glance will seek the permissions required by applicable law and agreement before using identifiable client or guest content for promotional purposes.

Any event photography, videography or media production services must be expressly included in the agreed scope where such services are requested.

The Event Glance website provides information about our event planning and management services.

Website text, branding, layouts and original materials are protected by applicable intellectual property rights. Third-party content remains the property of its respective owner.

Visitors must not misuse our website, attempt to interfere with its operation or use its materials in a manner that infringes applicable rights.

We collect and use relevant information to respond to enquiries, communicate with clients, prepare quotations and deliver agreed services.

Our handling of personal information is further described in our separate Privacy Policy, subject to applicable data protection requirements.

Each party is responsible for fulfilling its obligations under the applicable agreement.

Responsibility for any alleged loss, damage, delay or failure to perform will be determined in accordance with the relevant circumstances, applicable contract and governing law.

Nothing in these terms excludes or restricts consumer rights or liability that cannot lawfully be excluded or restricted.

These terms are intended to operate in accordance with applicable laws of the United Arab Emirates.

If a concern or dispute arises regarding our services, we encourage clients to contact us so that the matter can be reviewed and an appropriate resolution explored.

Any dispute that cannot be resolved through discussion will be handled according to applicable law and the valid terms of the relevant agreement, without limiting mandatory consumer rights.

These Terms of Service may be updated to reflect changes in our services, business operations or legal requirements. The updated date will be displayed on this page.

Changes to website terms do not automatically replace terms already agreed for a confirmed booking.

For questions about these terms, please contact:

Event Glance
Dubai, United Arab Emirates
Email: [email protected]